Privacy Policy

BidBuraq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental bidding platform and related services in Bangladesh.

1. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and password when you register.
• Profile information: Profile photo, address, and identification documents when you complete your profile or verify your identity.
• Transaction data: Bidding history, bookings, payment details, and vehicle preferences.
• Device and usage data: IP address, browser type, device information, and how you use our website and app.
• Location data: With your permission, we may collect location data to show nearby vehicles and improve services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our bidding and car rental services.
• Process bids, bookings, and payments.
• Communicate with you about your account, trips, and promotions.
• Personalize your experience and show relevant vehicles and offers.
• Detect and prevent fraud, and ensure safety and security.
• Comply with legal obligations and enforce our terms.

3. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, and analyze site traffic. You can control cookies through your browser settings.

4. Sharing Your Information

We may share your information with:

• Partners and drivers: To fulfill bookings (e.g., name and contact for trip coordination).
• Service providers: Payment processors, cloud hosting, and analytics providers who assist our operations.
• Legal authorities: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard measures to protect your data, including encryption and secure servers. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and keep your account details private.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access and receive a copy of your personal data.
• Correct or update your information.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent where we rely on it.

To exercise these rights, contact us at support@bidburaq.com.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with law, and resolve disputes. You may request deletion of your account and associated data subject to legal retention requirements.

8. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.